HBR Article: Advanced Scheduling Technology is Critical in Today's Dynamic Service Industry

May 2016 - Published in Hotel Business Review - by Mark Heymann - A confluence of trends is impacting how the hotel industry handles the complex task of staffing shifts. Increased competition is leading to greater fluctuations in guest demand.

Higher Wages Translates to Happier Customers

May 2016 - By Ralph Varble - Many businesses choose to provide a higher hourly wage from the beginning, such as QuikTrip

Cambria Hotels & Suites Taps UniFocus for Improving Meeting/Event Satisfaction

UniFocus is excited to announce that Cambria hotels & suites, an upscale division of Choice Hotels, has rolled out a pilot program with UniFocus’ MEETINGScope, a survey system specifica

HBR Article: To Offset the Increase in Minimum Wage, Focus on Productivity

April 2016 - Published in Hotel Business Review - by Mark Heymann - Fourteen U.S. states started 2016 with a higher minimum wage, and it seems all but certain that the federal minimum wage, which has remained at $7.25 since 2009, will soon follow.

Hawaiian Hotels & Resorts selects UniFocus for hospitality-specific labor management solutions

March 30, 2016Hawaiian Hotels & Resorts has tapped Dallas-based UniFocus to provide its labor management and time and attendance solutions.