UniFocus names Richard Moreau to Board of Directors

DALLAS – February 19, 2016 – UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce management systems and financial tools, has named luminary hotelier Richard Moreau

Integrating Guest Surveys and Online Reviews: A Two-Pronged Approach to Greater Customer Satisfaction

Social media reviews and guest surveys both offer valuable insights into customer satisfaction, and how a hotel responds to that feedback can make or break its business. An effective feedback system is one that monitors both online reviews and survey results to create a holistic view of the guest experience.

Mark Heymann in Smart Supervision Newsletter

Coaching vs. Managing in the Age of the Millennial

Already outnumbering boomers in the general population, millennials are set to represent the largest segment of the U.S. workforce by 2018.

Upscale Hotels -What Drives Meetings and Intent to Recommend?

HOTELS Magazine on Tuesday presents Part 2 in series on meetings business research conducted by UniFocus to help upscale hoteliers understand which features a

Mohonk Mountain House Taps UniFocus for Time and Attendance Software “Smart Clock” Technology

Dallas, June 17, 2009 - UniFocus, a global pioneer in the hospitality industry for performance, workforce management and closed-loop feedback solutions, announced that Mohonk Mountain House has implemented the company’s Watson, R.M.™ Time and Attendance Software system throughout all