Interview with a service industry robot

July 2016 - Published in HOTELS - While waiter robots have debuted with mixed results in Asia, small fleets of robotic butlers and concierges are enjoying successful test drives at several hotel companies in the United States. So how concerned should hotel employees be about the concept of computerized colleagues?

UniFocus Taps Information Security Expert Patrick Glennon to Spearhead New CISO Function

Published in Hotel Online - July 6, 2016. UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce management systems and tools, announces the engagement of a new CISO

Engaging Millennials with Accessibility and Consistency

June 2016 - Published in Hotel Business Review - by Mark Heymann - With the millennial generation now representing the majority in the workforce and a third of all travelers - percentages that are only going to rise, it's crucial that

Radisson Hotel Salt Lake City Downtown Adds MEETINGScope

June 30, 2016 - UniFocus is pleased to announce that Radisson Hotel Salt Lake City Downtown has added MEETINGScope, a survey system specifically designed for event feedback, to improve and grow their meetings and events business.

HM Article: How new technology is smoothing hotel operations behind the scenes

June 2016 – Published in Hotel ManagementTaking on new technology usually requires a significant investment for hotels, and too often new technology is being developed faster than hotels can keep up with.