Fairmont Hotels & Resorts Taps UniFocus for New Labor Management System

Dallas, Dec. 5, 2007 - UniFocus is pleased to announce its Watson, R.M.™ labor management product suite has been selected by Fairmont Hotels & Resorts (“Fairmont”) to provide labor management tools for its global collection of properties. By adding Watson, R.M.’s automatic forecasting, automatic scheduling, and multi-property labor reporting, Fairmont anticipates a better, more consistent set of labor management practices for use throughout its portfolio.

“We have worked with UniFocus previously and have established a solid partnership with them,” explained Kevin Frid, Senior Vice President, Operations, Fairmont. He continued, “We are pleased to provide this exciting technology to our properties as well.”

Sara Oliver, Director of Labor Management, Fairmont noted that “The Watson, R.M. labor management system has already been successfully implemented in a pilot and we are particularly excited to have an application that can be customized to meet the needs of our diverse portfolio.”

Mark Heymann, UniFocus’ CEO, added, “We are very pleased with Fairmont’s decision to bring us on board to deploy our Watson, R.M. labor management system. We admire Fairmont’s commitment to continually enhance the products it provides to its management team. UniFocus is committed to maintaining its position as a leading provider of labor management technology. We look forward to an ongoing partnership with Fairmont.”

 

About Fairmont Hotels & Resorts 
A leader in the global hospitality industry, Fairmont Hotels & Resorts is an extraordinary collection of luxury hotels that truly reflect the essence of their destination. Featuring iconic landmarks like The Fairmont San Francisco, The Fairmont Banff Springs, and London’s Savoy, Fairmont hotels are more than a place to stay; they are one-of-a-kind properties where sophisticated travelers can discover storied life experiences. Situated in some of the most exclusive and pristine areas in the world, Fairmont locations provide access to activities that are culturally rich and authentically local. From inviting beaches and tranquil spas to challenging golf courses and exhilarating ski hills, guests can fulfill their lifelong desires at Fairmont. With an enduring connection to the land and communities where we do business, Fairmont is also committed to responsible tourism and is an industry leader in sustainable hotel management with its award-winning Green Partnership program. With over 50 distinctive hotels in 12 countries, and more than 20 properties currently in development, Fairmont is committed to growing its portfolio of world-class hotels and plans to add properties in coveted international destinations like Cairo, Shanghai, Dubai, and Beijing over the next few years.

Fairmont is owned by Fairmont Raffles Hotels International, Inc., a leading global hotel company with over 80 hotels in 25 countries worldwide under the Raffles, Fairmont, and Swissôtel brands. The company also owns Fairmont Heritage Place and Fairmont Residences, offering luxury vacation ownership and residential properties. For more information or reservations, please call 1-800-441-1414 or visit www.fairmont.com .