A Continuing Success Story: Ritz-Carlton’s “Meetings within Reach”

Although booking events continues to be a vital source of revenue for hotels and resorts, meeting planners today have increased bargaining power (and there are other alternatives, such as virtual meetings).

An Engaging Technology for Re-Engaging Employees

It’s often tempting to neglect employee feedback in the hospitality and resort industry during uncertain market conditions. But contrary to conventional thinking, there has never been a better time to start this process than when marketing dollars are stretched thin and RevPAR is taking a slight dip.

FocusED Archives


2017 | Issue 2 - Applied Data Gives You the Power to Succeed! - Full issue
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2017 | Issue 1 - Managing Costs: The Challenge of Staying on Track - Full issue 
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2016 | Issue 2 - Cross-Utilization: Leveraging Your Workforce to Fill the Gaps - Full issue 
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2016 | Issue 1 - Minimum Wage Increase: Are You Prepared for the Ripple Effect? - Full issue 
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2015 | Issue 1 - Generate Performance: Unleash the Power of a Multi-Generational Workforce - Full issue 
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2014 | Issue 3 - Customer Satisfaction: The Eyes into the Soul of Your Organization - Full issue 
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2014 | Issue 2 - Engagement Drives: Productivity, Performance, Guest Satisfaction, Revenue - Full issue 
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2014 | Issue 1 - Spring Into Growth: Maximizing Productivity in 2014 - Full issue 
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