A Continuing Success Story: Ritz-Carlton’s “Meetings within Reach”

Although booking events continues to be a vital source of revenue for hotels and resorts, meeting planners today have increased bargaining power (and there are other alternatives, such as virtual meetings).

An Engaging Technology for Re-Engaging Employees

It’s often tempting to neglect employee feedback in the hospitality and resort industry during uncertain market conditions. But contrary to conventional thinking, there has never been a better time to start this process than when marketing dollars are stretched thin and RevPAR is taking a slight dip.