Selecting a Remote Trainer

What do you want to consider when selecting the best remote trainer for your company’s needs? Five (5) relatively simple questions can guide you in the right hiring direction.

Technology Enhances Remote Training

Global Training is easier than ever with Technology

Successful training is best achieved when several variables are taken into consideration besides the strategic goals of the company.  Variables including the needs of the organization and the employee,  timing and commitment level necessary for training, the skill level of the trainer, the willingness of the participants, the course curriculum, and more than ever the location of the t

Making Training Successful after Training Ends

Learn, Lead and Earn

The class ends, handshakes are exchanged and well-wishes are given as people set off to go back to their jobs. It’s at this point that many people think the training is over. However, the process of ensuring a successful training intervention has occurred has several steps that actually start when training ends.

5 Star Luxury Hotel Inspires 5 Best Practices by Apple

5 Star Luxury

One of the questions Apple Store hiring managers ask themselves while sizing up a potential job candidate is, “Can the individual offer a 5-star luxury hotel level of customer service?” A well-known luxury hotelier is the gold standard of customer service.

Why You Need A Labor Management System feature in Lodging Hospitality

Don’t Let Managers Function Without a Systematic Approach to Labor Scheduling

FocusED Archives


2017 | Issue 2 - Applied Data Gives You the Power to Succeed! - Full issue
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2017 | Issue 1 - Managing Costs: The Challenge of Staying on Track - Full issue 
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2016 | Issue 2 - Cross-Utilization: Leveraging Your Workforce to Fill the Gaps - Full issue 
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2016 | Issue 1 - Minimum Wage Increase: Are You Prepared for the Ripple Effect? - Full issue 
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2015 | Issue 1 - Generate Performance: Unleash the Power of a Multi-Generational Workforce - Full issue 
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2014 | Issue 3 - Customer Satisfaction: The Eyes into the Soul of Your Organization - Full issue 
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2014 | Issue 2 - Engagement Drives: Productivity, Performance, Guest Satisfaction, Revenue - Full issue 
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2014 | Issue 1 - Spring Into Growth: Maximizing Productivity in 2014 - Full issue 
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