Ramping up for the Future: Report from the Front Lines of the Hospitality Industry

Lately, when it comes to the hospitality industry, there has been no shortage of good news on the horizon—several major hotel corporations announced a return to profitability in the first quarter. According to the Bureau of Economic Analysis, spending on hotels and other accommodations increased by 11% during this period. And PricewaterhouseCoopers’ recent U.S.

Lessons Learned in a Downturn: Revenue Hides a Multitude of Sins

By Dr. Dan Mount: One of the good things about aging is that I can benefit from my previous experiences. I have now been through quite a few economic downturns and while each may have its unique characteristics, many things don’t change from one to the other.

What are Owner Expectations in Today’s Market?

Are Hoteliers Ready to Rebound in 2011? At last the hospitality industry is seeing the light at the end of the tunnel (hopefully). However, there are many serious concerns yet on the horizon.

Strategies for Success in Today’s Economic Environment: How Hoteliers are responding to the Financial Crisis

In today’s volatile market environment, even yesterday’s dire predictions seem tame. At present, market analysts are changing their predictions day by day.

Building Excellence with Engaged Training

As the result of dramatically improved business intelligence in the hospitality industry, training has taken on an entirely new meaning. The word itself has been liberated from its old use as a reference to skill-based hand-holding; now, training refers to creating knowledge-based excellence.

FocusED Archives


2017 | Issue 2 - Applied Data Gives You the Power to Succeed! - Full issue
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2017 | Issue 1 - Managing Costs: The Challenge of Staying on Track - Full issue 
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2016 | Issue 2 - Cross-Utilization: Leveraging Your Workforce to Fill the Gaps - Full issue 
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2016 | Issue 1 - Minimum Wage Increase: Are You Prepared for the Ripple Effect? - Full issue 
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2015 | Issue 1 - Generate Performance: Unleash the Power of a Multi-Generational Workforce - Full issue 
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2014 | Issue 3 - Customer Satisfaction: The Eyes into the Soul of Your Organization - Full issue 
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2014 | Issue 2 - Engagement Drives: Productivity, Performance, Guest Satisfaction, Revenue - Full issue 
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2014 | Issue 1 - Spring Into Growth: Maximizing Productivity in 2014 - Full issue 
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