FocusED Q3 2010

In this Fall's edition of FocusED, we feature Dr. Dan Mount as he shares lessons learned in the downturn.  Additionally, CEO and Founder, Mark Heymann discusses what can be done to ramp up for the future in the hospitality industry.

FocusED Q1 2010

As we start the new year, CEO and Founder Mark Heymann looks at meeting planners and their importance to the industry and Chris Gabaldon, Vice- President of Global Sales for the Ritz-Carlton Hotel Company shares insights from Ritz-Carlton's highly successful "Meetings within Reach" promotion during the downturn.

FocusED Q3 2009

In this Special Edition of FocusED this year, COO, Ken Heymann explores the recent financial crisis and how re-engaging staff creates a recipe for success in today's ever changing market.  CEO and Founder Mark Heymann answers the question "Is Engagement Enough?"

FocusED Q1 2009

In this edition of FocusED, we have interviewed some managers to get first-hand knowledge of what they are doing to cope, address, and try to deal with the many challenges in our present market conditions.

FocusED Q4 2008

With a focus on fixed overhead in this edition of FocusED CEO and Founder Mark Heymann makes a case for investing when times are tough and Morris Lasky helps

FocusED Archives


2017 | Issue 2 - Applied Data Gives You the Power to Succeed! - Full issue
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2017 | Issue 1 - Managing Costs: The Challenge of Staying on Track - Full issue 
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2016 | Issue 2 - Cross-Utilization: Leveraging Your Workforce to Fill the Gaps - Full issue 
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2016 | Issue 1 - Minimum Wage Increase: Are You Prepared for the Ripple Effect? - Full issue 
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2015 | Issue 1 - Generate Performance: Unleash the Power of a Multi-Generational Workforce - Full issue 
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2014 | Issue 3 - Customer Satisfaction: The Eyes into the Soul of Your Organization - Full issue 
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2014 | Issue 2 - Engagement Drives: Productivity, Performance, Guest Satisfaction, Revenue - Full issue 
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2014 | Issue 1 - Spring Into Growth: Maximizing Productivity in 2014 - Full issue 
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