Identify Opportunities to Increase Productivity and Drive Profitability

High performing organizations depend on the insights they gain from their data. Informed organizations and managers make more insightful decisions that deliver improved business volumes across the organization.

Unifocus' unique approach to the hospitality industry increases productivity by analyzing factors including labor force, level of service, quality, processes, capacity and external influences.

Comparative analysis provides changes or improvements necessary to create tangible results, increasing profitability and customer satisfaction.

Benefits of Partnering With UniFocus:

  • Driving production to profitability

  • Exploring new customer segments and opportunities

  • Facilitating an engaged and profitable workforce

  • Balance Sheet efficiency

  • Cost reductions without sacrificing quality


          


  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels

     



  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' on line guest satisfaction surveys Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "Our team is looking forward to the feedback so we can improve the overall guest experience. UniFocus' product allows us to identify by villa, service, party and program allowing us to easily identify trends." 
    Mitch Goldberg, Vice President of Operations, GKTW