Identify Opportunities to Increase Productivity and Drive Profitability

High performing organizations depend on the insights they gain from their data. Informed organizations and managers make more insightful decisions that deliver improved business volumes across the organization.

Unifocus' unique approach to the hospitality industry increases productivity by analyzing factors including labor force, level of service, quality, processes, capacity and external influences.

Comparative analysis provides changes or improvements necessary to create tangible results, increasing profitability and customer satisfaction.

Benefits of Partnering With UniFocus:

  • Driving production to profitability

  • Exploring new customer segments and opportunities

  • Facilitating an engaged and profitable workforce

  • Balance Sheet efficiency

  • Cost reductions without sacrificing quality


          


  • "Our team is looking forward to the feedback so we can improve the overall guest experience. UniFocus' product allows us to identify by villa, service, party and program allowing us to easily identify trends." 
    Mitch Goldberg, Vice President of Operations, GKTW

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently." 
    - Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality


  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' online guest satisfaction surveys, Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center