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"UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."
- Joel Paige, Vice President & Managing Director, PGA National Resort and Spa
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Workforce Management Integration is the Key to Achieve Results and Support ACA Initiatives
Learn How with this edition of FocusED:
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Strategies to Prepare for the ACA
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What is the Effect on the Hospitality and Service Industry
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Why Insurance Costs are Rising
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What does Affordable Coverage Mean
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How to Determine Status
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What is a Look Back Period
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How to Establish Stability Periods
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How to Determine the Penalty
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What Your Employees Can Do to Help
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What is the Total Cost Equation
Please click the cover to access FocusED June 2013 ACA Edition.
Our team greatly values your interest and we look forward to the opportunity to be of service to your team. We hope you enjoy this edition.
Additional government websites that might be of interest to you are:
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The White House: http://www.whitehouse.gov/healthreform
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Health Care: http://www.healthcare.gov
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Answers USA Government: http://www.usa.gov/index.shtml
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US Small Business Administration: http://www.sba.gov/healthcare
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United States Department of Labor: http://www.dol.gov/ebsa/healthreform/
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Internal Revenue Service: http://www.irs.gov/uac/Affordable-Care-Act-Tax-Provisions
If you would like immediate assistance, please contact David Phillips at 972-512-5074 or dphillips@UniFocus.com.
RESOURCES
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"UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations."- Chuck Currid, General Manager of Babson Executive Conference Center -
"Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."- Si Sloman, Principal MJS Hotels -
"Our team is looking forward to the feedback so we can improve the overall guest experience. UniFocus' product allows us to identify by villa, service, party and program allowing us to easily identify trends."- Mitch Goldberg, Vice President of Operations, GKTW -
"The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."- Ian Dailey, Director of Organizational Development of Canyons Resort
