UniFocus Taps Information Security Expert Patrick Glennon to Spearhead New CISO Function

Published in Hotel Online - July 6, 2016. UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce management systems and tools, announces the engagement of a new CISO

Engaging Millennials with Accessibility and Consistency

June 2016 - Published in Hotel Business Review - by Mark Heymann - With the millennial generation now representing the majority in the workforce and a third of all travelers - percentages that are only going to rise, it's crucial that

HM Article: How new technology is smoothing hotel operations behind the scenes

June 2016 – Published in Hotel ManagementTaking on new technology usually requires a significant investment for hotels, and too often new technology is being developed faster than hotels can keep up with.

HBR Article: Advanced Scheduling Technology is Critical in Today's Dynamic Service Industry

May 2016 - Published in Hotel Business Review - by Mark Heymann - A confluence of trends is impacting how the hotel industry handles the complex task of staffing shifts. Increased competition is leading to greater fluctuations in guest demand.

Higher Wages Translates to Happier Customers

May 2016 - By Ralph Varble - Many businesses choose to provide a higher hourly wage from the beginning, such as QuikTrip