Published in Hotel Management – June 2016. Taking on new technology usually requires a significant investment for hotels, and too often new technology is being developed faster than hotels can keep up with.
Published in Hotel Business Review - May 2016 - by Mark Heymann- A confluence of trends is impacting how the hotel industry handles the complex task of staffing shifts. Increased competition is leading to greater fluctuations in guest demand.
Published in Hotel Business Review - April 2016 - by Mark Heymann - Fourteen U.S. states started 2016 with a higher minimum wage, and it seems all but certain that the federal minimum wage, which has remained at $7.25 since 2009, will soon follow.