How cross-training programs benefit hoteliers

September 7, 2018 - Published in Hotel Business - NATIONAL REPORT—At first glance, the term “cross-training” may seem like it’s unfamiliar territory to many, but after a closer look at its meaning, it’s clear hoteliers have been using this strategy in practice for a long time, especially at smaller properties.

Pivoting Your Labor Management System to Optimize F&B Revenue

August 26, 2018 – By Mark Heymann, Chairman &  CEO, UniFocus – Published in Hotel Executive – Hotel owners and operators have long valued use of a labor management system as a smart and efficient way to understand, control and contain its largest cost.

Value-based healthcare models require a better-educated, patient-centered workforce

July 28, 2018 - Published in Modern Healthcare – The drive to attain value-based care is reshaping hospital staffing at every level, from hiring to education to teamwork.

Clinicians are needed to help manage patients' care, and collect and interpret data, while in general they work to become more efficient.

How Hotels Can Get the Most Out of Technology’s Data Insights

June 28, 2018 - Published in CVENT Blog – Just because technology exists doesn’t mean that those tools and data insights are being used wisely, efficiently, or cost-effectively.

Accentuating the Positive: Influencing Hotel Reviews

February 28, 2018 - Published in CVENT Blog – “This place is the worst” is not the kind of review that hospitality professionals want to see. Negative reviews, unfortunately, have a tendency to spread far more quickly than positive. Providing a memorable experience is, of course, foundational to ensuring positive reviews.