UniFocus Marks Strong Growth Quarter as Managers Increasingly Turn to Staff and Customer Survey Solutions to Drive ROI

Published in Hotel Online - July 2016UniFocus marked an exceptionally strong growth quarter for its Survey Solutions with eight new clients in June 2016 alone, expanding into new industries and growing its international reach.

Radisson Hotel Salt Lake City Downtown Adds MEETINGScope

Dallas, TX - June 30, 2016. UniFocus is pleased to announce that Radisson Hotel Salt Lake City Downtown has added MEETINGScope, a survey system specifically designed for event feedback, to improve and grow their meetings and events business.

Higher Wages Translates to Happier Customers

By Ralph Varble, May 2016. Many businesses choose to provide a higher hourly wage from the beginning, such as QuikTrip and Ikea.

Cambria Hotels & Suites Taps UniFocus for Improving Meeting/Event Satisfaction

UniFocus is excited to announce that Cambria hotels & suites, an upscale division of Choice Hotels, has rolled out a pilot program with UniFocus’ MEETINGScope, a survey system specifica

Integrating Guest Surveys and Online Reviews: A Two-Pronged Approach to Greater Customer Satisfaction

Social media reviews and guest surveys both offer valuable insights into customer satisfaction, and how a hotel responds to that feedback can make or break its business. An effective feedback system is one that monitors both online reviews and survey results to create a holistic view of the guest experience.