Published in Hotel Online - July 2016 – UniFocus marked an exceptionally strong growth quarter for its Survey Solutions with eight new clients in June 2016 alone, expanding into new industries and growing its international reach.
Dallas, TX - June 30, 2016. UniFocus is pleased to announce that Radisson Hotel Salt Lake City Downtown has added MEETINGScope, a survey system specifically designed for event feedback, to improve and grow their meetings and events business.
Social media reviews and guest surveys both offer valuable insights into customer satisfaction, and how a hotel responds to that feedback can make or break its business. An effective feedback system is one that monitors both online reviews and survey results to create a holistic view of the guest experience.