How Hotels Can Get the Most Out of Technology’s Data Insights

June 28, 2018 - Published in CVENT Blog – Just because technology exists doesn’t mean that those tools and data insights are being used wisely, efficiently, or cost-effectively.

Accentuating the Positive: Influencing Hotel Reviews

February 28, 2018 - Published in CVENT Blog – “This place is the worst” is not the kind of review that hospitality professionals want to see. Negative reviews, unfortunately, have a tendency to spread far more quickly than positive. Providing a memorable experience is, of course, foundational to ensuring positive reviews.

Chicago Tribune names Holiday Inn Chicago Mart Plaza River North #1 Top Workplace, driven by UniFocus’ actionable insights into

February 26, 2018 – Holiday Inn Chicago Mart Plaza River North, a UniFocus partner with 521 freshly redesigned guestrooms and 210 employees (termed “artists” within the company), was honored by The Chicago Tribune for being the #1 Top Workplace in Chicago among small employers.

Will Fair Workweek laws drive automation?

March 2, 2018 – By Mark Heymann, CEO, UniFocus – Published in Modern Restaurant Management – The Fair Workweek movement is gaining momentum across the country as advocates press – and workers demand – predictability in their weekly work hours.

UniFocus Appoints News Sales and Marketing Leadership

February 7, 2018 – Published in Hotel Online – Positioning itself for continued rapid growth, UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce management systems and tools, has bolstered its sales and marketing organization at both the top and support levels with three strategic appointments.