Putting the Guest at the Helm

“You cannot just be a firefighter reacting to isolated incidents. You must be able to get out in front, see the big picture, and constantly look for opportunities to improve guests’ experiences...” 

Efficient Responsiviness That Makes a Difference: A Hands-On Report

Together Bradford HomeSuites and UniFocus deployed a solution that minimizes the involvement of management’s time and maximizes the delivery of responsiveness to the guests.