5 Star Luxury Hotel Inspires 5 Best Practices by Apple

5 Star Luxury

One of the questions Apple Store hiring managers ask themselves while sizing up a potential job candidate is, “Can the individual offer a 5-star luxury hotel level of customer service?” A well-known luxury hotelier is the gold standard of customer service.

Labor Management: Insights from the Inside

By Guest Columnist, Carlos R. Castro VP Operations at Paris/Bally’s Las Vegas