How Hotels Can Get the Most Out of Technology’s Data Insights

June 28, 2018 - Published in CVENT Blog – Just because technology exists doesn’t mean that those tools and data insights are being used wisely, efficiently, or cost-effectively.

Accentuating the Positive: Influencing Hotel Reviews

February 28, 2018 - Published in CVENT Blog – “This place is the worst” is not the kind of review that hospitality professionals want to see. Negative reviews, unfortunately, have a tendency to spread far more quickly than positive. Providing a memorable experience is, of course, foundational to ensuring positive reviews.

Chicago Tribune names Holiday Inn Chicago Mart Plaza River North #1 Top Workplace, driven by UniFocus’ actionable insights into

February 26, 2018 – Holiday Inn Chicago Mart Plaza River North, a UniFocus partner with 521 freshly redesigned guestrooms and 210 employees (termed “artists” within the company), was honored by The Chicago Tribune for being the #1 Top Workplace in Chicago among small employers.

Will Fair Workweek laws drive automation?

March 2, 2018 – By Mark Heymann, CEO, UniFocus – Published in Modern Restaurant Management – The Fair Workweek movement is gaining momentum across the country as advocates press – and workers demand – predictability in their weekly work hours.

UniFocus's Tip Pool Feature Provides Simple Solutions to Changing Federal Tip Regulations

December 18, 2017 – Published in Hotel Online – UniFocus, the service industry’s leading and most comprehensive provider of workforce management systems, offers a simple solution to the challenges that employees and employers could face due to the U.S. Department of Labor’s newly proposed tip law.