Helping clients maximize productivity and performance, increase customer satisfaction, quantify customer & employee perceptions is what we do, appreciating our partners is who we are. UniFocus values intellect and top talent because we offer our clients just that, the best in the industry.

Being privately owned, we encourage day-to-day interaction with our executive team and your voice will be clearly heard to help impact our businesses positively. UniFocus’ culture is hands-on and innovative, and we take pride in our work-life balance. We value you as part of our family, just as you value yours.

At UniFocus, you will receive a competitive salary and industry-leading benefits package. If you believe you are the best, we are interested in getting to know you better.

If interested, please forward all communication to hr@unifocus.com. Resume, application and salary history are required. A letter of recommendation is highly advised.

We are seeking talented individuals to join our family!

PLEASE CLICK HERE TO FILL OUT AN EMPLOYEE APPLICATION

 

JOB TITLE: Global/Regional Sales Manager

DATE POSTED: 8/31/18  LOCATION: Dallas/Ft. Worth Area/ Carrollton, TX  Learn more...

 

An interview with Mark Heymann

 

  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort
  • "UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."  
    - Joel Paige, Vice President & Managing Director, PGA National Resort and Spa
  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide
     
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels