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UniFocus’ Workforce Performance Solutions Drive Customer Satisfaction

Mark Heymann was featured in a recent airing of Corporate Review's Hospitality Management Solutions Series: Improving Productivity and Profitability through Innovative Technology, hosted by Donald Trump Jr

In the interview, Mark discusses how fusing employee engagement with workforce management technologies increases productivity and drives labor savings, all while ensuring customer satisfaction.


We get results!

In just five years, we saved our partners over $200 million and increased asset values by $3.3 billion.

UniFocus has a comprehensive approach to guaranteeing ROI through the design, implementation and ongoing enhancement of best practices and innovations in labor.


Balancing Guest Satisfaction and Profitability:
Why You Need a Labor Management System

Tuesday, March 8 at 2:00pm CT

Join us on Tuesday, March 8 at 2:00 pm CT as Ken Heymann, a 30-year hospitality industry veteran and Chief Operating Officer at UniFocus, discusses how to balance guest satisfaction and profitability through the use of a labor management system. In this presentation Mr. Heymann will discuss:

  • Basic principles and components of a Labor Management System
  • Who owns Labor Management?
  • Opportunities to better utilize all the features of a Labor Management System
  • The six steps to incorporate a Labor Management System in order to effectively manage labor
  • UniFocus’ Labor Management System: Maximize workforce productivity and increase guest satisfaction